Frequently Asked Questions
Everything you need to know about your QALO silicone rings and accessories.
How do I find my correct ring size?
Since silicone rings don't resize like metal, we recommend using our printable size guide available on the product page. If you are between sizes, we suggest sizing up for the most comfortable fit.
What is the QALO 'Any Reason' Warranty?
We stand by our products. If your ring tears, breaks, or even if you lose it, our warranty covers a one-time replacement for the same style and size within the first year of purchase.
Are QALO rings safe for all professions?
Yes, our rings are designed for athletes, medical professionals, and manual laborers. They are non-conductive and engineered to break under extreme pressure to prevent ring avulsion.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the United States. Please note that personalized or engraved items require an additional 2-3 days for processing.
Can I exchange my ring if it doesn't fit?
Absolutely. We offer a 30-day window for returns and exchanges. Items must be in new condition and in their original packaging to qualify for a full refund.
How do I clean and maintain my silicone ring?
Cleaning is easy! Simply use mild soap and warm water. You can also place your QALO ring in the top rack of a dishwasher for a deep clean and sanitization.